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@@ -0,0 +1,2538 @@
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+package com.sf.admin.controller;
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+
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+import org.springframework.web.bind.annotation.PostMapping;
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+import org.springframework.web.bind.annotation.RestController;
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+
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+// 提供折线图统计的模拟数据
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+//@RestController
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+public class StatisticsController {
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+
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+ // http://127.0.0.1:8013/query/queryQueueDayDateQueueStatistics
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+ @PostMapping("/query/queryQueueDayDateQueueStatistics")
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+ public String queryQueueDayDateQueueStatistics() {
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+ System.out.println("PostMapping queryQueueDayDateQueueStatistics");
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+ String result = """
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+ {
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+ "code": 200,
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+ "data": [
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 132,
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+ "inAnswerCalls": 121,
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+ "inUnAnswerCalls": 11,
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+ "inAbandonCalls": 8,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-02",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "91.67%",
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+ "inUnAnswerCallRate": "8.33%",
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+ "inAbandonCallRate": "6.06%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 122,
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+ "inAnswerCalls": 119,
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+ "inUnAnswerCalls": 3,
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+ "inAbandonCalls": 4,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-03",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "97.54%",
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+ "inUnAnswerCallRate": "2.46%",
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+ "inAbandonCallRate": "3.28%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 97,
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+ "inAnswerCalls": 79,
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+ "inUnAnswerCalls": 18,
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+ "inAbandonCalls": 8,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-04",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "81.44%",
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+ "inUnAnswerCallRate": "18.56%",
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+ "inAbandonCallRate": "8.25%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 9,
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+ "inCalls": 77,
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+ "inAnswerCalls": 45,
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+ "inUnAnswerCalls": 32,
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+ "inAbandonCalls": 5,
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+ "abandonTime": 9,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-05",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "58.44%",
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+ "inUnAnswerCallRate": "41.56%",
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+ "inAbandonCallRate": "6.49%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 75,
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+ "inAnswerCalls": 74,
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+ "inUnAnswerCalls": 1,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-06",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "98.67%",
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+ "inUnAnswerCallRate": "1.33%",
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+ "inAbandonCallRate": "4.00%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 120,
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+ "inAnswerCalls": 112,
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+ "inUnAnswerCalls": 8,
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+ "inAbandonCalls": 1,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-07",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "93.33%",
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+ "inUnAnswerCallRate": "6.67%",
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+ "inAbandonCallRate": "0.83%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 121,
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+ "inAnswerCalls": 108,
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+ "inUnAnswerCalls": 13,
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+ "inAbandonCalls": 4,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-08",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "89.26%",
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+ "inUnAnswerCallRate": "10.74%",
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+ "inAbandonCallRate": "3.31%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 116,
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+ "inAnswerCalls": 111,
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+ "inUnAnswerCalls": 5,
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+ "inAbandonCalls": 4,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-09",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "95.69%",
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+ "inUnAnswerCallRate": "4.31%",
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+ "inAbandonCallRate": "3.45%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 103,
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+ "inAnswerCalls": 101,
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+ "inUnAnswerCalls": 2,
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+ "inAbandonCalls": 1,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-10",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "98.06%",
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+ "inUnAnswerCallRate": "1.94%",
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+ "inAbandonCallRate": "0.97%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 2,
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+ "inCalls": 113,
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+ "inAnswerCalls": 85,
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+ "inUnAnswerCalls": 28,
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+ "inAbandonCalls": 4,
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+ "abandonTime": 2,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-11",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "75.22%",
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+ "inUnAnswerCallRate": "24.78%",
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+ "inAbandonCallRate": "3.54%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 1,
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+ "inCalls": 102,
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+ "inAnswerCalls": 92,
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+ "inUnAnswerCalls": 10,
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+ "inAbandonCalls": 1,
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+ "abandonTime": 1,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-12",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "90.20%",
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+ "inUnAnswerCallRate": "9.80%",
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+ "inAbandonCallRate": "0.98%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 78,
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+ "inAnswerCalls": 35,
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+ "inUnAnswerCalls": 43,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-13",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "44.87%",
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+ "inUnAnswerCallRate": "55.13%",
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+ "inAbandonCallRate": "3.85%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 71,
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+ "inAnswerCalls": 66,
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+ "inUnAnswerCalls": 5,
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+ "inAbandonCalls": 0,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-14",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "92.96%",
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+ "inUnAnswerCallRate": "7.04%",
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+ "inAbandonCallRate": "0.00%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 136,
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+ "inAnswerCalls": 125,
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+ "inUnAnswerCalls": 11,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-15",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "91.91%",
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+ "inUnAnswerCallRate": "8.09%",
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+ "inAbandonCallRate": "2.21%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 29,
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+ "inCalls": 106,
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+ "inAnswerCalls": 101,
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+ "inUnAnswerCalls": 5,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 29,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-16",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "95.28%",
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+ "inUnAnswerCallRate": "4.72%",
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+ "inAbandonCallRate": "2.83%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 1,
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+ "inCalls": 96,
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+ "inAnswerCalls": 76,
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+ "inUnAnswerCalls": 20,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 1,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-17",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "79.17%",
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+ "inUnAnswerCallRate": "20.83%",
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+ "inAbandonCallRate": "3.12%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 89,
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+ "inAnswerCalls": 85,
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+ "inUnAnswerCalls": 4,
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+ "inAbandonCalls": 0,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-18",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "95.51%",
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+ "inUnAnswerCallRate": "4.49%",
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+ "inAbandonCallRate": "0.00%"
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+ },
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 0,
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+ "inCalls": 43,
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+ "inAnswerCalls": 42,
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+ "inUnAnswerCalls": 1,
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+ "inAbandonCalls": 0,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-05-19",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "97.67%",
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+ "inUnAnswerCallRate": "2.33%",
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+ "inAbandonCallRate": "0.00%"
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+ },
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+ {
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "89.57%",
|
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+ "inUnAnswerCallRate": "10.43%",
|
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+ "inAbandonCallRate": "6.96%"
|
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+ },
|
|
|
+ {
|
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+ "holdAvgTime": 0,
|
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+ "holdTime": 0,
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+ "abandonTime": 0,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-07-20",
|
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+ "intMonth": "",
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+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "93.97%",
|
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+ "inUnAnswerCallRate": "6.03%",
|
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+ "inAbandonCallRate": "4.31%"
|
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+ },
|
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+ {
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+ "holdAvgTime": 0,
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+ "holdTime": 14,
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-07-21",
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+ "intMonth": "",
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+ "name": "肿瘤医院",
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+ "hour": "",
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+ "date": "",
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+ "abandonAvgTime": 0,
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+ "inAnswerCallRate": "93.07%",
|
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+ "inUnAnswerCallRate": "6.93%",
|
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+ "inAbandonCallRate": "6.93%"
|
|
|
+ },
|
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|
+ {
|
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+ "holdAvgTime": 1,
|
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|
+ "holdTime": 85,
|
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+ "inCalls": 85,
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+ "inAnswerCalls": 73,
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+ "abandonTime": 85,
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+ "agent": "10000_8002",
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+ "thisQueue": "",
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+ "tenantId": 10000,
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+ "intHour": "",
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+ "intDay": "2024-07-22",
|
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|
+ "intMonth": "",
|
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|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
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|
+ "date": "",
|
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+ "abandonAvgTime": 1,
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+ "inAnswerCallRate": "85.88%",
|
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+ "inUnAnswerCallRate": "14.12%",
|
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+ "inAbandonCallRate": "5.88%"
|
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+ },
|
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+ {
|
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+ "holdAvgTime": 0,
|
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+ "holdTime": 59,
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+ "inAbandonCalls": 3,
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+ "abandonTime": 59,
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+ "agent": "10000_8002",
|
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+ "thisQueue": "",
|
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+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-23",
|
|
|
+ "intMonth": "",
|
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|
+ "name": "肿瘤医院",
|
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+ "hour": "",
|
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|
+ "date": "",
|
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+ "abandonAvgTime": 0,
|
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+ "inAnswerCallRate": "80.82%",
|
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+ "inUnAnswerCallRate": "19.18%",
|
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+ "inAbandonCallRate": "4.11%"
|
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+ },
|
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+ {
|
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+ "holdAvgTime": 1,
|
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+ "holdTime": 132,
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+ "inCalls": 109,
|
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|
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+ "abandonTime": 132,
|
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|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-24",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 1,
|
|
|
+ "inAnswerCallRate": "87.16%",
|
|
|
+ "inUnAnswerCallRate": "12.84%",
|
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|
+ "inAbandonCallRate": "12.84%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 110,
|
|
|
+ "inAnswerCalls": 99,
|
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+ "inUnAnswerCalls": 11,
|
|
|
+ "inAbandonCalls": 5,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-25",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "90.00%",
|
|
|
+ "inUnAnswerCallRate": "10.00%",
|
|
|
+ "inAbandonCallRate": "4.55%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 126,
|
|
|
+ "inAnswerCalls": 117,
|
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+ "inUnAnswerCalls": 9,
|
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+ "inAbandonCalls": 8,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-26",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "92.86%",
|
|
|
+ "inUnAnswerCallRate": "7.14%",
|
|
|
+ "inAbandonCallRate": "6.35%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 110,
|
|
|
+ "inAnswerCalls": 101,
|
|
|
+ "inUnAnswerCalls": 9,
|
|
|
+ "inAbandonCalls": 5,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-27",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "91.82%",
|
|
|
+ "inUnAnswerCallRate": "8.18%",
|
|
|
+ "inAbandonCallRate": "4.55%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 105,
|
|
|
+ "inAnswerCalls": 91,
|
|
|
+ "inUnAnswerCalls": 14,
|
|
|
+ "inAbandonCalls": 3,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-28",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "86.67%",
|
|
|
+ "inUnAnswerCallRate": "13.33%",
|
|
|
+ "inAbandonCallRate": "2.86%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 79,
|
|
|
+ "inAnswerCalls": 67,
|
|
|
+ "inUnAnswerCalls": 12,
|
|
|
+ "inAbandonCalls": 2,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-29",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "84.81%",
|
|
|
+ "inUnAnswerCallRate": "15.19%",
|
|
|
+ "inAbandonCallRate": "2.53%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 91,
|
|
|
+ "inAnswerCalls": 70,
|
|
|
+ "inUnAnswerCalls": 21,
|
|
|
+ "inAbandonCalls": 3,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-07-30",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "76.92%",
|
|
|
+ "inUnAnswerCallRate": "23.08%",
|
|
|
+ "inAbandonCallRate": "3.30%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 124,
|
|
|
+ "inAnswerCalls": 103,
|
|
|
+ "inUnAnswerCalls": 21,
|
|
|
+ "inAbandonCalls": 8,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-08-01",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "83.06%",
|
|
|
+ "inUnAnswerCallRate": "16.94%",
|
|
|
+ "inAbandonCallRate": "6.45%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 66,
|
|
|
+ "inCalls": 118,
|
|
|
+ "inAnswerCalls": 110,
|
|
|
+ "inUnAnswerCalls": 8,
|
|
|
+ "inAbandonCalls": 7,
|
|
|
+ "abandonTime": 66,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-08-02",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "93.22%",
|
|
|
+ "inUnAnswerCallRate": "6.78%",
|
|
|
+ "inAbandonCallRate": "5.93%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 38,
|
|
|
+ "inAnswerCalls": 32,
|
|
|
+ "inUnAnswerCalls": 6,
|
|
|
+ "inAbandonCalls": 1,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-08-12",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "84.21%",
|
|
|
+ "inUnAnswerCallRate": "15.79%",
|
|
|
+ "inAbandonCallRate": "2.63%"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 0,
|
|
|
+ "inAnswerCalls": 0,
|
|
|
+ "inUnAnswerCalls": 0,
|
|
|
+ "inAbandonCalls": 0,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-05-20",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "",
|
|
|
+ "inUnAnswerCallRate": "",
|
|
|
+ "inAbandonCallRate": ""
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 0,
|
|
|
+ "inAnswerCalls": 0,
|
|
|
+ "inUnAnswerCalls": 0,
|
|
|
+ "inAbandonCalls": 0,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-05-21",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "",
|
|
|
+ "inUnAnswerCallRate": "",
|
|
|
+ "inAbandonCallRate": ""
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 0,
|
|
|
+ "inAnswerCalls": 0,
|
|
|
+ "inUnAnswerCalls": 0,
|
|
|
+ "inAbandonCalls": 0,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-05-22",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "",
|
|
|
+ "inUnAnswerCallRate": "",
|
|
|
+ "inAbandonCallRate": ""
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "holdAvgTime": 0,
|
|
|
+ "holdTime": 0,
|
|
|
+ "inCalls": 0,
|
|
|
+ "inAnswerCalls": 0,
|
|
|
+ "inUnAnswerCalls": 0,
|
|
|
+ "inAbandonCalls": 0,
|
|
|
+ "abandonTime": 0,
|
|
|
+ "agent": "10000_8002",
|
|
|
+ "thisQueue": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "intHour": "",
|
|
|
+ "intDay": "2024-05-23",
|
|
|
+ "intMonth": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "hour": "",
|
|
|
+ "date": "",
|
|
|
+ "abandonAvgTime": 0,
|
|
|
+ "inAnswerCallRate": "",
|
|
|
+ "inUnAnswerCallRate": "",
|
|
|
+ "inAbandonCallRate": ""
|
|
|
+ }
|
|
|
+ ],
|
|
|
+ "actionID": "",
|
|
|
+ "currentPage": 0,
|
|
|
+ "message": "success!",
|
|
|
+ "totalCount": 93
|
|
|
+ }
|
|
|
+ """;
|
|
|
+ return result;
|
|
|
+ }
|
|
|
+
|
|
|
+ // http://127.0.0.1:8013/query/queryCdrs
|
|
|
+ @PostMapping("/query/queryCdrs")
|
|
|
+ public String queryCdrs() {
|
|
|
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+ "destinationNumber": "10000_5008",
|
|
|
+ "hangupCause": "recv_bye",
|
|
|
+ "target": "",
|
|
|
+ "extensionGroup": "",
|
|
|
+ "filename": "/usr/local/ctdata/sharedfs/fs_records/records/10000/20240703/8000/20240703104517_13796797117_2022112901.wav",
|
|
|
+ "queueName": "10000_8002",
|
|
|
+ "isCdrInboundFail": "",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "ivrID": 16,
|
|
|
+ "ivrDigitType": "",
|
|
|
+ "originalAni": "13796791111"
|
|
|
+ }
|
|
|
+ ],
|
|
|
+ "actionID": "",
|
|
|
+ "currentPage": 1,
|
|
|
+ "message": "success!",
|
|
|
+ "totalCount": 82283
|
|
|
+ }
|
|
|
+ """;
|
|
|
+ return result;
|
|
|
+ }
|
|
|
+
|
|
|
+ // http://127.0.0.1:8013/query/queryQueue
|
|
|
+ @PostMapping("/query/queryQueue")
|
|
|
+ public String queryQueue() {
|
|
|
+ String result = """
|
|
|
+ {
|
|
|
+ "code": 200,
|
|
|
+ "data": {
|
|
|
+ "agent": [
|
|
|
+ {
|
|
|
+ "queueName": "",
|
|
|
+ "mobile": "",
|
|
|
+ "nameCn": "",
|
|
|
+ "id": 13,
|
|
|
+ "userName": "10000_5008"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "queueName": "",
|
|
|
+ "mobile": "",
|
|
|
+ "nameCn": "",
|
|
|
+ "id": 12,
|
|
|
+ "userName": "10000_5007"
|
|
|
+ },
|
|
|
+ {
|
|
|
+ "queueName": "",
|
|
|
+ "mobile": "",
|
|
|
+ "nameCn": "",
|
|
|
+ "id": 11,
|
|
|
+ "userName": "10000_5006"
|
|
|
+ }
|
|
|
+ ],
|
|
|
+ "code": "8002",
|
|
|
+ "timeBaseScore": "",
|
|
|
+ "count": 3,
|
|
|
+ "lastContactAgent": null,
|
|
|
+ "maxWaitTimeWithNoAgent": 0,
|
|
|
+ "afterStatus": "",
|
|
|
+ "queueName": "10000_8002",
|
|
|
+ "tierRuleWaitSecond": 0,
|
|
|
+ "isUsual": 0,
|
|
|
+ "mohSound": "",
|
|
|
+ "name": "肿瘤医院",
|
|
|
+ "tenantId": 10000,
|
|
|
+ "createdTime": "",
|
|
|
+ "id": 6,
|
|
|
+ "strategy": "round-robin",
|
|
|
+ "outboundNumber": "",
|
|
|
+ "recordTemplate": "",
|
|
|
+ "status": null
|
|
|
+ },
|
|
|
+ "actionID": "",
|
|
|
+ "currentPage": 0,
|
|
|
+ "message": "success!",
|
|
|
+ "totalCount": 0
|
|
|
+ }
|
|
|
+ """;
|
|
|
+ return result;
|
|
|
+ }
|
|
|
+}
|